Uber executive fires 3,500 frontline workers in ONE Zoom call as coronavirus decimates taxi industry – The Sun


AT LEAST 3,500 frontline workers were “immediately” laid off by an Uber executive in a three-minute Zoom call amid the coronavirus pandemic, reports say. 

Shocking leaked video shows Ruffin Chaveleau, who heads the company‘s Phoenix Center of Excellence, laying off workers “effective immediately” via video link.

 Ruffin Chaveleau reportedly fired people via a Zoom call
Ruffin Chaveleau reportedly fired people via a Zoom callCredit: Facebook
 Uber has been pummeled by the coronavirus crisis, resulting in mass layoffs
Uber has been pummeled by the coronavirus crisis, resulting in mass layoffsCredit: AP:Associated Press

DailyMail.com obtained footage of the firing which saw customer service and recruitment workers around the US let go with allegedly “no notice” due to the COVID-19 pandemic.

In it, an emotional Chaveleau can be heard addressing thousands of workers in one simultaneous firing.

“Our rides business is down by more than half,” Chaveleau told the thousands of workers who joined the conference.

“There is not enough work for many frontline customer support employees,” she continued. “We are eliminating 3,500 frontline customer support roles.

“Your role is impacted and today will be your last working day with Uber. You will remain on payroll until the date noted in your severance package.

“I know that this is incredibly hard to hear,” the Uber executive added, before thanking workers for their contributions to the company. “No one wants to be on a call like this.

 A screen shows the numbers of Uber during the ride sharing company's IPO at the New York Stock Exchange (NYSE) on Wall Street yesterday
A screen shows the numbers of Uber during the ride sharing company’s IPO at the New York Stock Exchange (NYSE) on Wall Street yesterdayCredit: AFP or licensors
 Transportation Union And Rideshare Drivers United Members Hold Rolling Vehicle Protest Calling On State To Enforce AB5
Transportation Union And Rideshare Drivers United Members Hold Rolling Vehicle Protest Calling On State To Enforce AB5Credit: Getty Images – Getty

“With everyone remote and a change of this magnitude, we had to do this in a way that allowed us to tell you as quickly as possible so that you did not hear it from the rumor mill.”

Uber said leaders of the affected teams headed tens of meetings beforehand, however.

“With people taking fewer trips, the unfortunate reality is that there isn’t enough work for many of our front-line customer support employees,” a spokesperson told The Sun.

“Since we don’t know how long a recovery will take, we are taking steps to bring our costs in line with the size of our business today.

“This was a tough decision, but it is the right one to help protect the company’s long-term health and ensure we come out of this crisis stronger.”

This is the second such call Chaveleau had to make on behalf of the company as a result of the deadly bug.

 An Uber Eats food delivery courier closes a bag
An Uber Eats food delivery courier closes a bagCredit: Reuters
 Outbreak of the coronavirus disease (COVID-19) in Peterborough
Outbreak of the coronavirus disease (COVID-19) in PeterboroughCredit: Reuters

Back in February, the executive laid off 80 staffers when Uber shuttered its LA customer support office.

On Wednesday, a company filing cited by the Mail showed 3,700 roles will be cut from its workforce globally, which works out to be around 14 percent of its 26,900 employees.

These cuts won’t affect drivers for the most part, with the majority of layoffs targeted at customer service and recruitment workers – and more are expected, one sacked staffer claimed.

“It was a 3,700-person live Zoom call,” the worker told the Mail. “It was controlled. I would prefer to have had notice.

“The day before, we were told we would know in two weeks what departments would be let go.

“They gave us no notice. If I missed that Zoom call, I would have missed the news.

“We knew they didn’t have the drivers’ backs, but they don’t have anyone’s backs.”

 As confirmed coronavirus cases surpassed 1.1million this past week, Uber's new face-cover policy was reportedly approved by executives

2

As confirmed coronavirus cases surpassed 1.1million this past week, Uber’s new face-cover policy was reportedly approved by executivesCredit: Getty Images – Getty
 Uber drivers and passengers will soon be required to wear face coverings

2

Uber drivers and passengers will soon be required to wear face coveringsCredit: Getty Images – Getty

The laid off staffer acknowledged that the company sent them a severance package but said now, they’re “treating us like they treat the drivers.”

The employee claimed Uber taught workers how to do unemployment claims for their fired peers before sacking them the next day.

The news comes after the virus severely hit the taxi and ride-sharing industry, as people stayed home and teleworked to mitigate the spread.

It emerged earlier this week that the ride-hailing company lost a whopping $2.9 billion in the first quarter of 2020 as its bookings were hammered by the coronavirus.

The financial results emerged after it announced it was to cut 3,700 jobs as the outbreak had led to a huge slump in ride bookings and a hiring freeze.

Chief executive Dara Khosrowshahi said business in the US had started to recover after some states reopened following lengthy lockdowns.

He said: “While our rides business has been hit hard by the ongoing pandemic, we have taken quick action to preserve the strength of our balance sheet, focus additional resources on Uber Eats, and prepare us for any recovery scenario.

“Along with the surge in food delivery, we are encouraged by the early signs we are seeing in markets that are beginning to open back up.”

Uber told the Mail it’s never “easy or uncomplicated” letting employees go, especially during a pandemic and they aimed to provide “the clearest, most empathetic approach, possible,” along with a severance package.

 Uber has been hammered by the virus
Uber has been hammered by the virusCredit: PA:Press Association
Uber Eats driver scoops up dropped takeaway off path before delivering





Source link

Advertisements
Drive deliver and earn with DoorDash
Advertisements
Drive deliver and earn with DoorDash
Advertisements
Become A DoorDash® Driver Make Money On Your Schedule‎
Do NOT follow this link or you will be banned from the site!
We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
Accept
Privacy Policy